Privacy Policy
This Privacy Policy explains how World Cargo Network Sdn Bhd (registration no. 202001006764 / 1363084-M) ("we", "us", "our") handles the personal information you share with us through this website. We are committed to protecting your privacy and complying with Malaysia's Personal Data Protection Act 2010 (PDPA).
Information we collect
We only collect information you choose to give us, such as when you request a quote, send an enquiry, or contact us. This may include:
- Your name and company name
- Your email address and phone number
- Shipment details you provide (origin, destination, cargo type, weight or volume)
- Any other information you include in your message
How we use your information
We use the information you provide to:
- Prepare and send you freight quotations
- Respond to your enquiries and provide customer support
- Arrange and coordinate the shipping services you request
- Keep records required for customs, tax and regulatory purposes
We do not use your information for automated decision-making or profiling.
Sharing your information
We do not sell or rent your personal information. We may share it only where necessary to deliver the service you have asked for — for example, with shipping lines, airlines, customs authorities, hauliers or insurers involved in your shipment — or where we are required to do so by law.
Data retention
We keep your information only for as long as needed to provide our services and to meet legal, accounting or regulatory requirements. When it is no longer required, we take reasonable steps to delete or securely dispose of it.
Cookies and website analytics
This website may use cookies or similar technologies to understand how visitors use the site and to improve its performance. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if you do.
Security
We take reasonable measures to protect the information you share with us against loss, misuse or unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your rights
Under the PDPA, you have the right to request access to the personal information we hold about you, ask us to correct it if it is inaccurate, or withdraw your consent to our use of it. To make a request, please contact us using the details below.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
- World Cargo Network Sdn Bhd
- No. 55, Jln TK 5/39, Taman Perindustrian Kinrara, 47100 Puchong, Selangor, Malaysia
- Phone: +6012-391 8386
- Email: support@worldcargonetwork.com.my